Account Supervisor - Patient Focused
About The Position
At Remedy Edge, we believe health can’t wait. The stakes are higher. The pace is faster. And hesitation costs lives. That’s why Remedy Edge exists—to bring urgency to health. Urgent thinking. Urgent creativity. Urgent action. We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare. We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress. Because when health is on the line, every moment matters. And every edge counts. Inclusivity Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity. Flexibility At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge. Who We Are Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care, and drives meaningful change for the brands and patients who can’t afford to wait.
Requirements
- Bachelor’s degree with a minimum of 3 years of medical marketing or agency experience
- Previous experience managing one or more direct reports
- Superior verbal and written communication skills
- Able to collaborate across a multi-disciplinary brand team
- Excellent presentation skills with an ability to present ideas to brand teams and clients
- Experience working on digital projects or accounts with strong digital focus
- Proficient in Microsoft Office
Responsibilities
- Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s)
- Communicate client needs to all cross functional partners ensuring projects are on brief and in line with brand strategy
- Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
- Work with Project Management to provide accurate and timely product forecasts – while seeking supervisor’s input on critical situations or changes
- Ensure that team members know and follow established agency account procedures, including but not limited to; account files, approval process and status reports
- Develop presentations to sell recommendations to client(s)
- Conduct regular meetings with account group team to discuss client issues, opportunities and work in progress
- Supervise and motivate account group team to ensure a high level of client satisfaction
- Coach and develop direct report(s) by creating individual development plans, providing on the job learning and ensuring attendance at relevant OHGU courses
- Participate in all management courses offered by OHGU as assigned
- Support and/or lead team or agency initiatives as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
