Public Relations - Account Supervisor

J Connelly•Parsippany-Troy Hills, NJ

2d•$75,000 - $90,000

About The Position

The Account Supervisor is a mid-level communications leader responsible for independently managing integrated client relationships, leading strategic communications initiatives, driving high-impact media results, and contributing to agency growth and team development. This role combines strong client counsel, media expertise, operational leadership, and business acumen with a modern understanding of digital communications, AI-enabled workflows, and evolving media landscapes. The Account Supervisor leads day-to-day management of significant client accounts and serves as a trusted advisor to clients while mentoring junior team members and contributing to broader agency initiatives, including networking, relationship development, and new business support. This individual should demonstrate strong strategic thinking, excellent communication skills, leadership potential, and the ability to operate confidently in fast-moving and high-pressure environments. This role is ideal for a highly proactive communications professional with diverse experiences, intellectual curiosity, strong emotional intelligence, and an interest in growing into senior leadership and business development responsibilities over time.

Requirements

Bachelor’s degree or equivalent relevant professional experience
4–6+ years of experience in public relations, strategic communications, media relations, journalism, corporate communications, or related fields
Proven experience managing client relationships and leading integrated communications programs
Strong media relations skills with demonstrated success securing impactful coverage and executive visibility opportunities
Excellent writing, editing, strategic thinking, and verbal communication skills
Demonstrated leadership ability, sound judgment, and problem-solving capabilities
Strong organizational and project management skills with ability to manage multiple priorities independently
Experience mentoring or managing junior team members preferred
Commercial awareness and interest in agency growth and client development
Proficiency with Microsoft Office Suite, Google Workspace, social media platforms, and digital collaboration tools
Experience with PR, analytics, and media intelligence platforms such as Cision, Meltwater, Muck Rack, TrendKite, Sprout Social, Hootsuite, Factiva, LexisNexis, or similar tools
Familiarity with AI-enabled communications, research, and productivity tools strongly preferred
Experience supporting crisis communications or reputation management initiatives preferred
Ability to work flexible hours during high-priority client situations when needed

Nice To Haves

Strategic and intellectually curious thinkers
Strong communicators and skilled storytellers
Trusted client advisors with excellent judgment
Proactive relationship builders and networkers
Effective managers and collaborative team leaders
Adaptable professionals who thrive in dynamic environments
Commercially aware and growth-oriented
Digitally fluent with strong understanding of evolving communications technologies and AI tools
Committed to continuous learning, innovation, and professional growth

Responsibilities

Independently lead and manage approximately $300K–$600K in client account revenue and related communications programs
Serve as the lead day-to-day client contact across assigned accounts, building trusted relationships through responsiveness, strategic thinking, and sound judgment
Lead client calls, meetings, planning discussions, and ongoing account communications
Develop and oversee integrated communications strategies, PR plans, campaign execution, and executive visibility initiatives aligned with client business objectives
Provide strategic counsel across reputation management, thought leadership, media strategy, and stakeholder communications
Identify opportunities to expand client relationships and support organic account growth
Demonstrate advanced media relations capabilities with strong relationships across business, trade, broadcast, digital, and national media
Develop compelling narratives, story angles, and proactive media strategies that generate meaningful client exposure
Secure high-profile media opportunities, feature coverage, executive interviews, speaking engagements, and thought leadership placements
Lead media preparation efforts including briefing documents, messaging guidance, executive prep, and event coordination
Oversee media outreach efforts across account teams and provide guidance on pitching strategy and positioning
Support special initiatives including book launches, executive campaigns, conferences, and industry events
Support the development and execution of crisis and issues management strategies for clients
Draft and oversee materials including holding statements, Q&As, executive talking points, media statements, and stakeholder communications
Monitor media, social, and industry developments to proactively identify reputational risks and emerging issues
Help counsel clients through sensitive situations with professionalism, discretion, and strategic judgment
Coordinate with senior leadership and external partners including legal counsel where appropriate
Manage, mentor, and support the development of Account Coordinators, Account Executives, and interns
Delegate responsibilities effectively while ensuring quality control and accountability across client deliverables
Provide ongoing coaching, constructive feedback, and professional development support to junior team members
Foster a collaborative, high-performing, and solutions-oriented team environment
Review, edit, and refine agency-generated materials prior to client distribution
Draft and oversee development of press releases, executive messaging, award submissions, bylined content, social media copy, and other strategic communications materials
Ensure messaging is clear, compelling, accurate, and aligned with broader client positioning and business priorities
Support agency growth initiatives through participation in new business development, prospect research, proposals, and pitch meetings
Demonstrate strong networking and relationship-building capabilities across media, industry, and professional communities
Identify opportunities for agency visibility, partnerships, and relationship expansion
Contribute ideas that strengthen agency positioning, services, and market relevance
Demonstrate strong understanding of digital communications, social platforms, audience engagement, and emerging media trends
Utilize AI-enabled tools and technologies to improve research, content development, media monitoring, workflow efficiency, and strategic insights
Understand the opportunities and risks associated with AI-generated content and communications
Stay informed on evolving communications technologies, analytics tools, and digital best practices
Manage multiple accounts, deadlines, and priorities with strong organizational discipline and attention to detail
Contribute to agency initiatives, culture, collaboration, and operational improvement efforts
Represent the JConnelly brand with professionalism, credibility, intellectual curiosity, and high standards of excellence in all interactions
Perform other duties as assigned