Account Supervisor, Beauty

Stagwell Global•New York, NY

1d•Hybrid

About The Position

An Account Supervisor is responsible for the management of client programs, and plays a key role in the strategic development of PR plans, provides strategic counsel to clients, manages programs to ensure agency profitability, and supervises account teams. Experience with Wellness or Consumer or beauty is a plus.

Requirements

B.A. in Public Relations, Journalism, Communications or the like
Four (4) to six (6) years of experience in a public relations agency or similar position
Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

Experience with Wellness or Consumer or beauty is a plus

Responsibilities

Drive effective implementation of multiple client PR programs
Manage account teams and programs to deliver high quality results on-time and on-budget
Develop and oversee the account teams in writing press materials, client correspondence, traditional and social media strategy and outreach, client reports, etc.
Anticipate issues
Delegate and assign work among team members
Make recommendations for ways to meet client needs
Serve as a representative of the client and agency on-site at client events
Manage account financials: develop and manage budgets, fee estimates, out-of-pocket expenses, team hour allocations, billing, invoicing, etc.
Regularly monitor to ensure execution is profitable for the agency; regularly report budget status to agency management
Provide analysis to clients of program results
Develop strategic, creative ideas and tactical elements for client programs
Serve as primary client contact and build/maintain strong relationships with key client personnel
Accommodate and anticipate client needs; make recommendations to clients
Respond to requests for information from clients in a timely manner
Lead client calls, meetings, and presentations to the client; participate in client brainstorms
Use metrics and analytics to provide insights and counsel to clients pertaining to programs and proposals
Recognize and seek opportunities to grow client accounts; utilize relationships with clients to sell in incremental opportunities
Maintain relationships with key contacts at traditional and social media outlets; leverage those relationships to obtain desired media coverage on behalf of the agency and/or clients
Compile presentations for new business and business renewal proposals; participate in new business and/or business renewal pitches
Participate in agency brainstorm sessions for client programs
Serve as a senior leader on agency committees, as designated/asked; participate in and drive agency initiatives, visibility efforts and staff development
Demonstrate an interest in the long-range health of the agency
Represent the agency in professional associations; develop new professional contacts through participation in outside organizations
Understand the clients’ business and relevant industry trends and use the information to develop strategic PR programs
Manage multiple accounts and projects
Train and mentor junior and mid-level staff
Effectively delegate work among account teams
Travel to client and event locations; meet with clients at their office locations/headquarters
Demonstrate strong writing, editing, presentation and interpersonal communications skills
Show integrity and good judgment when working with colleagues and clients
Deal constructively with client and personnel situations