Account Supervisor

Ogilvy Health Canada • Toronto, ON

6h

About The Position

The Account Supervisor is responsible for project delivery, following the process and supervising the team from project initiation to delivery. Account Supervisors must be proactive in running initiatives while still being a team player and supporting the account team with delivering on client expectations. Account Supervisors will focus on developing their strategic planning skills by assisting Account Directors or Senior Account Directors in building workshops and writing strategic and tactical plans.

Requirements

• 3+ years related pharmaceutical/healthcare experience from agency, marketing and/or medical education account management experience
• Knowledge of healthcare and pharmaceutical practices
• Excellent interpersonal skills
• Strong strategic potential and interest
• Strong organizational skills with the ability to plan and prioritize effectively
• Proactive, can-do attitude to finding solutions.
• Self-motivation, willingness to stay up to date in a fast-paced environment, engagement, and persistence.
• Ability to listen, learn and add value
• For Canadian Accounts: PAAB and ASC experience and negotiation skills
• Experience in building estimates and managing project profitability, financial management abilities.
• Ability to work independently and to take ownership while being a team player and mindful of others (partnership attitude).
• Meticulous attention to detail and a service attitude
• To apply the Company’s ideals to all decision-making business approaches.

Responsibilities

• Oversee the team in managing ongoing project progress, content and client priorities and know where projects are at all times.
• Ensure delivery of high-quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients (attention to detail, updated status and budget reports, organized communication, responsiveness)
• Support the Account Director in developing the brand strategy, and ensure all projects link back to strategy
• Review project briefs and develop IMPACT briefs as required
• Coordinate efforts of the projects between creative, studio, clients, programmers etc. and manage/adjust priorities in partnership with the Account Director
• Support the Account Director in managing day-to-day on accounts, ensuring a positive relationship with clients and prepare proposals for new business or new ideas
• Ensure financial follow-up and billing requests internally (including budgets recaps and flagging overages to Account Directors in a timely fashion)
• Assist Account Directors in workshop planning, brand planning and strategic consulting for client growth and ensure strategy is carried through to projects.
• Guide and oversee the growth and development of Account Managers and Senior Account Mangers as appropriate

Benefits

• tools and training opportunities
• autonomy to seek out new paths and better ways of doing things
• support from colleagues who are experts in their disciplines
• opportunities to do work of which you’ll be proud
• an environment in which all employees can feel comfortable to contribute to their fullest potential without regard to their race, color, creed, religion, sex, national origin, disability, age, citizenship, marital status, sexual orientation, gender identity or expression.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed