Account Supervisor
About The Position
Account Supervisor (Client Leadership and Operations Focus) About the Role DEPLOY has been retained to help find an Account Supervisor who brings clarity, organization, and steady leadership to fast-moving client work. DEPLOY's client's approach is grounded in behavioral science. They help brands drive measurable change by understanding how people actually make decisions. This role plays a key part in translating that thinking into well-executed, on-time, on-budget work. You will serve as the operational anchor on your accounts, helping work move forward smoothly, keeping teams aligned, and ensuring clients feel confident in how we operate. If you take pride in making smart work run well and delivering both strong strategy and disciplined execution, this role is for you.
Requirements
- 5 to 8+ years of client service experience in an agency environment
- Strong project management instincts and attention to detail
- Ability to connect strategic thinking to execution
- Highly organized with consistent follow-through
- Comfortable tracking budgets and identifying financial risks
- Calm under pressure and solution-oriented
- Able to operate in a scrappy, evolving environment with minimal oversight
- Collaborative, low-ego, and steady presence
Nice To Haves
- Experience improving internal workflows or processes
Responsibilities
- Lead day-to-day client communication and meetings
- Translate strategic and behavioral insights into clear scopes, timelines, and deliverables
- Ensure behavioral thinking is reflected in execution
- Keep clients informed and aligned
- Anticipate issues and resolve them early
- Support new business efforts as needed, including participating in pitches and helping operationalize newly won accounts
- Build and maintain clear timelines and status documentation
- Drive accountability across strategy, behavioral psychology, creative, and media teams to ensure aligned and disciplined execution
- Ensure deadlines are met, and next steps are defined
- Identify workflow gaps and recommend practical improvements
- New client work is onboarded smoothly with clear scope, timelines, and financial discipline
- Monitor burn reports and track budget pacing
- Flag scope creep and support margin discipline
- Provide leadership with visibility into overall account health
- Mentor and support junior team members
- Operate independently while keeping leadership informed
- Help establish and reinforce strong account management practices
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
