Account Supervisor, Janitorial Services

ABM • El Paso, TX

1d • Onsite

About The Position

The Account Supervisor is responsible for overseeing daily site operations, ensuring service delivery meets contractual obligations, and supervising front-line team members. This role serves as a key point of contact between operations, employees, and the client to ensure high levels of performance, safety, and customer satisfaction.

Requirements

• Must have a Valid State Driver’s License
• High school diploma or equivalent required
• 1–3 years of supervisory experience, preferably in facilities management, janitorial services, aviation, or a service‑driven environment
• Strong leadership, communication, and organizational skills
• Ability to work independently and manage multiple priorities
• Proficient with basic computer applications (email, timekeeping, reporting systems)
• Ability to remain professional and adaptable in a fast‑paced environment

Nice To Haves

• some college or relevant coursework preferred

Responsibilities

• Supervise and support on-site personnel, ensuring proper staffing, attendance, and performance
• Ensure all work is completed in accordance with company standards, client expectations, and contractual requirements
• Conduct routine inspections and audits to maintain quality, cleanliness, and compliance
• Train, coach, and mentor team members; address performance issues and support corrective actions when needed
• Manage schedules, timekeeping, and daily task assignments
• Serve as the primary liaison between the client and operations leadership
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Assist with onboarding, disciplinary actions, and performance evaluations
• Monitor supplies and equipment; report maintenance or inventory needs
• Respond promptly to service requests, issues, or escalations

Benefits

• 401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment.
• You become eligible for the ABM match beginning the first of the month following six months of employment.
• ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%.
• For the next 2%, ABM contributes $0.50 for each dollar you contribute.
• Your contributions and match are immediately vested.
• ABM offers a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED