Account Supervisor, Experiential

160over90•Saint Louis, MO

1d•Hybrid

About The Position

The Account Supervisor, Experiential will ensure our clients receive superior service while motivating a team of professionals to achieve sustainable results. Our ideal candidate is a demonstrated leader with a strong understanding of how to drive integrated experiential programs across the consumer journey - from large-scale events, mobile tours, grassroots and field marketing, hospitality, sponsorship activations, cultural moments, and immersive brand experiences. Experience within the spirits and/or beer industry is a strong plus. This individual will be responsible for the day-to-day management and execution of programs across multiple brands and workstreams, while helping to drive account growth, operational excellence, and profitability. The ideal candidate thrives in fast-paced environments, is solutions-oriented, and has a proven ability to manage complex productions, evolving client needs, and cross-functional teams simultaneously. This role will also lead and mentor junior talent while fostering strong collaboration across internal disciplines and external partners. The best candidate for the Account Supervisor - Experiential position will have direct experience developing and executing best-in-class experiential marketing programs, with a deep understanding of how to bring creative ideas to life through flawless production and strategic execution. This role reports into the Sr. Director, Experiential.

Requirements

Bachelor’s Degree in Communication, Marketing, Advertising or similar
10+ years of experiential/event marketing within a client or agency environment
Excellent management skills, with the proven experience to lead a team and client with confidence and magnetic, intelligent, strategic leadership
Willing and able to work nonstandard work hours, weekends and travel as required
Excellent oral and written communication skills
Team player who is positive and upbeat with high potential for coaching and mentoring

Nice To Haves

Experience in the alcoholic beverage industries a plus

Responsibilities

Manage activity with account team
Provide strategic leadership for brand clients to the respective verticals and channels
Partner closely with Strategy, Creative, and Production teams to ensure all needs are delivered correctly and seamlessly executed
Become an expert in our client’s competitive landscape, providing POVs of best-in-class work and industry learnings
Ensure briefs are received from clients that clearly define timing, expectations, budgets, production considerations, and outputs
Align expectations and monitor team workflow across Account, Creative, and Production workstreams
Provide critical day-to-day supervision
Identify and suggest Training/Development needs
Provide ongoing performance feedback and empower team members
Manage the collective experiential process From brief, to strategy, creative development, production, fabrication, logistics, on-site execution, and post-program recapping/reporting
Partner closely with internal and external production teams to ensure operational excellence, budget management, and flawless execution across all touchpoints
Support development of timelines, staffing plans, vendor coordination, permitting, run-of-show documents, and overall event readiness
In conjunction with the strategy team, brief the creative team either personally or through close oversight of account managers, reviewing deliverables and comp materials
Work with team in the development of concepts and supporting tactics
Collaborate with production counterparts to ensure creative ideas are feasible, executable, and aligned to budget and timeline realities
Responsible for developing scopes of work with clients
Lead development of proposal/deck presentations
Provide support to Leadership on effectively managing high-level clients and complex integrated programs
Build relationships throughout client organizations at senior levels, serving as a trusted day-to-day partner
Work with Leadership to contribute strategic ideas that effectively support client business plans and long-term growth opportunities
Lead cross-functional collaboration across Account, Strategy, Creative, Production, Partnerships, Talent/Influencer, and external agency/vendor teams to ensure seamless program delivery
Navigate fast-paced environments with shifting priorities, tight timelines, and evolving client needs while maintaining a high standard of execution and communication
Strong understanding of producing experiential programs of varying scale and complexity, including live events, mobile tours, sponsorship activations, hospitality, field marketing, and cultural moments
Possess strong knowledge of fabrication, scenic builds, staffing, logistics, permitting, run-of-show development, vendor management, and on-site operations
Work closely with Production teams and external vendors to deliver best-in-class experiences while driving efficiencies within client budgets and timelines
Partner collaboratively with Production from concept through execution to ensure creative ideas are operationally feasible, strategically aligned, and executable within budget and timing realities
Support onsite execution and troubleshooting, helping teams navigate real-time challenges while maintaining client confidence and program excellence
Work with Director on managing revenue, forecasting projections, staffing plans, and resource allocation to ensure client profitability and operational efficiency
Support development of scopes of work, staffing recommendations, budget tracking, and financial reconciliations across multiple concurrent programs
Work with Director on overall staffing/resource allocation, balancing freelance and full-time support based on business needs and client demands
Manage client billing, financial status reports, and overall program health at a high level
Maintain awareness of program profitability while identifying opportunities to drive incremental growth and added value for clients
Work with Sr. Director and Leadership to guide upfront planning processes and identify opportunities for experiential innovation and growth
Partner with strategic planning, creative, and production teams to develop integrated concepts rooted in cultural relevance, consumer engagement, and measurable business impact
Work with Sr. Director to develop success metrics and measurement criteria for programs, ensuring accountability across teams and deliverables
Bring forward thought leadership, category trends, and best-class experiential examples to inspire both internal teams and clients
Identify opportunities to deepen client partnerships through new capabilities, integrated offerings and incremental business opportunities
Always conduct oneself in a professional manner, focused on the success of the team and agency
As a manager and rising agency leader, a clear and consistent management style will ultimately help your team below as well as above
Maintain control and steer all conversations toward successful resolution of issues
Include your manager to help mentor cross-functionally, as you have visibility to the wider team