Account Supervisor, Brand

Zeno Group•New York, NY

About The Position

Zeno is looking for an Account Supervisor to help lead communications for some of the world’s most recognized consumer brands. This role sits at the intersection of earned media, brand storytelling and integrated communications, with the opportunity to shape an always-on news engine while bringing an earned lens to major campaigns, partnerships and cultural moments. You’ll serve as a key day-to-day client lead while also liaising with various internal stakeholders at Zeno (e.g., creative, digital and analytics teams) to turn business and marketing priorities into ideas and stories that break through. We’re looking for someone with strong media instincts who also knows how to lead integrated work, connecting the dots across disciplines and keeping complex programs moving. This role is ideal for someone who likes to be close to the work: spotting the story, shaping the pitch, counseling clients, collaborating with specialists and helping teams turn ambitious ideas into results.

Requirements

  • 5+ years of experience in public relations, communications, brand marketing or related fields within an agency or other fast-paced environment.
  • Experience developing and executing communications programs that support business and brand objectives.
  • Strong understanding of media relations and integrated communications strategies.
  • Experience planning and executing events, campaigns or brand activations.
  • Demonstrated ability to think strategically and creatively about client challenges and opportunities.
  • Strong writing, editing and presentation skills, with experience developing client-facing materials and recommendations.
  • Experience building strong client relationships and supporting communications programs.
  • Strong project management and organizational skills, with experience managing multiple priorities and stakeholders.
  • Experience managing budgets, timelines and account operations.
  • Proven success building relationships with media and industry partners.
  • Experience mentoring or supporting junior team members.
  • Collaborative mindset with a passion for communications, storytelling and team success.

Nice To Haves

  • Experience working with consumer or lifestyle brands.
  • Experience contributing to integrated campaigns that span earned, owned, social or experiential channels.
  • Experience supporting business development or new initiatives.

Responsibilities

  • Serve as a trusted day-to-day client contact, managing projects, communications programs and integrated workstreams while ensuring high-quality execution and strong client service.
  • Contribute to the development of communications strategies, messaging and content that help brands engage audiences and achieve business objectives.
  • Develop and execute media relations programs, building relationships that drive awareness, engagement and measurable results.
  • Partner with internal teams and external stakeholders to deliver integrated campaigns, events and communications initiatives that align with client goals.
  • Identify opportunities to introduce clients to new capabilities, contribute to business growth and stay connected to industry trends and professional networks.
  • Support and mentor junior team members while contributing to a collaborative environment where people can learn, grow and do their best work.
  • Help manage account budgets, timelines, resources and project deliverables while ensuring quality, efficiency and accountability.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • prescription plans
  • short-term disability
  • long-term disability
  • paid subscription to Headspace
  • access to mental health providers
  • employee assistance program
  • generous vacation
  • paid holidays
  • self-care time
  • 401(k) plan
  • pretax flexible spending accounts
  • tuition assistance
  • life insurance
  • free access to a certified financial coach
  • monthly allowance for ZenoFit program
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