Account Specialist FT Day

Prisma HealthGreenville, SC
Onsite

About The Position

Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department.

Requirements

  • High school diploma or equivalent, OR post high school diploma
  • Two (2) years of customer service experience.
  • Proficient computer skills (word processing, spreadsheets, database, data entry)

Responsibilities

  • Handles incoming calls to the department.
  • Provides information to callers/visitors pertaining to the services of the department.
  • Greets internal/external callers/visitors.
  • Registers patients and verifies payer source.
  • Follows up on all account claims that have been billed and unpaid.
  • Reports key statistics for compliance, sales, revenue, cash and patient flow.
  • Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
  • Posts payments every day and reconcile deposits.
  • Performs other duties as assigned.
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