Account Specialist

Investor Relations • Hillsboro, OR

16h • Onsite

About The Position

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today! UCT is looking for a talented Account Manager I to join us in Hillsboro, OR! The Account Specialist supports key client relationships by serving as a primary point of contact and ensuring exceptional service delivery. This role partners closely with the Strategic Accounts team to understand client needs, resolve inquiries, and maintain long-term satisfaction. It collaborates across sales, marketing, engineering, and other functions to coordinate solutions, strengthen retention, and stay informed on market trends that impact client success.

Requirements

• Strong verbal and written communication skills are crucial to interact effectively with clients and internal teams.
• Proficiency in data analysis and the ability to draw insights from performance metrics to drive strategic decisions.
• A strong customer-centric mindset and a commitment to delivering exceptional service to clients.
• The capability to identify and address issues or challenges faced by clients proactively.
• The capacity to adapt to changes in the market, company priorities, or client needs.
• A willingness to collaborate with cross-functional teams and contribute to the overall success of the company.
• Proficient in Microsoft Office, Global Shop Solutions (GSS) preferred
• Bachelor’s degree in business, engineering /equivalent or equivalent work experience.
• Broad industry vertical experience (more than parts cleaning)
• +5 years’ previous experience in account management, inside sales, or customer service is highly valued.

Responsibilities

• Maintain strong, long-term relationships with key clients by understanding their business objectives, needs, and challenges.
• Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly and professionally.
• Collaborate with internal teams such as sales, marketing, engineering, to ensure seamless delivery of products and services to clients.
• Work to retain existing clients by delivering exceptional service and addressing any concerns or challenges proactively.
• Stay up to date with industry trends, and market dynamics that could impact clients or their industries.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. But other duties likely include:

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level