Account Specialist, Child Abuse Pediatrics, FT, Days

Prisma HealthColumbia, SC
Onsite

About The Position

Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department.

Requirements

  • High School diploma or equivalent, OR post high school diploma
  • Two (2) years of customer service experience.
  • Proficient computer skills (word processing, spreadsheets, database, data entry)

Responsibilities

  • Handles incoming calls to the department.
  • Provides information to callers/visitors pertaining to the services of the department.
  • Greets internal/external callers/visitors.
  • Registers patients and verifies payer source.
  • Follows up on all account claims that have been billed and unpaid.
  • Reports key statistics for compliance, sales, revenue, cash and patient flow.
  • Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
  • Posts payments every day and reconcile deposits.
  • Performs other duties as assigned.
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