Account Specialist - North Scotland (Dermatology)

AbbVie

1d • Remote

About The Position

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. The Account Specialist will be the direct contact for key stakeholders to communicate the value proposition and be the main executor of the infield brand strategy. This role involves developing customer relationships whilst maximizing opportunities based on strong account plans. The primary focus is on customer selling and relationship management to drive sales by owning the customer engagement for target HCPs across channels, reflecting customer preferences and leveraging available content and multiple engagement channels. The role requires developing SMART pre-call objectives aligned to brand strategy, effectively handling objections, and consistently closing sales calls with a clear call to action. Developing peer-to-peer relationships with customers is key to fostering productive discussions and challenging the status quo. The Account Specialist will educate medical providers, other relevant decision-makers, and affiliated healthcare professionals, while identifying and developing disease state experts to build advocacy aligned with the territory plan. Continuous market intelligence gathering and organizing/managing stakeholder meetings are also crucial. The role requires differentiating AbbVie's value proposition from competitors and demonstrating strong communication skills with the ability to adapt style based on customer insights. A deep understanding of the product and its place within the local NHS healthcare economy, along with the ability to navigate NHS ecosystem barriers and identify opportunities for collaborative results, is essential. Sharing best practices to enhance business success and proactively initiating, developing, and implementing a growth plan are also key components. The role demands in-depth disease, product, market, and competitive intelligence expertise, along with a deep understanding of the multi-stakeholder environment. Territory management involves continuously analyzing sales reports (CRM etc.) and overlaying field intelligence to adapt the territory plan, collaborating closely with medical and market access colleagues, and developing a business plan for the territory in line with brand strategy. Effectively targeting and tracking resources to maximize sales opportunities and adhering to industry and AbbVie compliance requirements are mandatory.

Requirements

• Proven pharmaceutical sales success.
• Strong communication and customer engagement skills, ability to challenge status quo.
• Solutions focused, positive attitude is a must.
• Strategic mindset and data analytics proficiency to enable data-driven decision-making.
• Excellent team player.
• ABPI qualified.
• Full driving license.

Nice To Haves

• Experience within Immunology and/ or specialty secondary care would be advantageous, but not essential.

Responsibilities

• Be the direct contact for key stakeholders to communicate the value proposition.
• Be the main executor of the infield brand strategy.
• Develop customer relationships whilst maximising opportunities based on strong account plans.
• Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels.
• Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
• Effectively handles objections or concerns.
• Consistently opens the discussion with impact, gains a logical, reasonable call to action/close on every sales call.
• Develops a Peer-to-Peer relationship with customers to foster productive discussions and challenge status quo.
• Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
• Identifies & develops disease state experts building advocacy aligned to territory plan.
• Continuously strive to gain market intelligence.
• Organises and manages stakeholder meetings.
• Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors.
• Deep understanding of the product and its place within the local NHS healthcare economy.
• Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results.
• Shares best practice to enhance our business success.
• Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities.
• Demonstrates in depth disease, product, market and competitive intelligence expertise.
• Has a deep understanding of the multi-stakeholder environment.
• Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan.
• Collaborates closely with medical and market access colleagues to support customer needs and implement regional/national programs.
• Develops a business plan for own territory in line with brand strategy.
• Effectively targets and tracks resources to maximise sales opportunities.
• Adheres to industry and AbbVie compliance requirements.

Benefits

• The office includes a large car park for easy access, as well as step-free entry, accessible restrooms, and elevators to accommodate individuals with mobility challenges.
• The workspace features assistive technologies and adaptable workstations, fostering an inclusive culture.
• There is a dedicated quiet zone for those who prefer to work without distraction.
• This area maximizes natural light and is strategically positioned for easy access with minimal noise disturbances.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed