Fresh Pork - Account Specialist

Clemens Food Group LLCHatfield Township, PA
Onsite

About The Position

Ready to grow your career in a fast-paced sales support environment where ownership, adaptability, and relationship-building matter? Clemens Food Group is looking for a Fresh Account Specialist to play a critical role in supporting customer success, optimizing account operations, and driving value across our fresh business. This is not a routine checklist role — no two days are the same. The ideal candidate thrives in a dynamic environment, knows how to prioritize competing demands, and is confident escalating issues and collaborating cross-functionally to keep business moving forward. For more than 125 years, Clemens Food Group has been guided by a simple principle: do the right thing. As a family-owned, fully integrated food company, we operate across the entire supply chain from raising livestock to delivering finished products. We combine tradition with innovation to produce quality food and build a culture where people are empowered to grow, contribute, and succeed.

Requirements

  • 1–5 years of professional experience preferred
  • Strong organizational and prioritization skills
  • Ability to adapt to changing workloads and shifting priorities
  • Comfortable working in a fast-paced, high-volume environment
  • Excellent communication and relationship-building abilities
  • Demonstrated ability to take ownership and accountability
  • Strong problem-solving mindset and willingness to speak up when escalation is needed
  • Experience supporting sales, customer accounts, supply chain, operations, or related business functions preferred

Responsibilities

  • Manage customer orders from entry through fulfillment and delivery execution
  • Ensure pricing accuracy, order accuracy, and timely processing of customer requests
  • Coordinate logistics activities and communicate order updates with customers, sales teams, operations, and supply chain partners
  • Monitor service levels and proactively identify risks that may impact customer business operations
  • Resolve service-related issues quickly while supporting service recovery efforts when needed
  • Escalate issues appropriately and communicate effectively to drive timely resolution
  • Support customer setup activities and maintain accurate customer documentation
  • Maintain quality, complaint, and service-related records with a high level of accuracy
  • Balance multiple priorities and independently manage assigned workloads in a fast-paced environment
  • Build strong internal and external relationships that support customer trust and satisfaction
  • Collaborate cross-functionally to ensure smooth execution across the order-to-delivery lifecycle
  • Contribute to continuous improvement efforts and operational efficiencies across the business
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