Account Specialist (Onboarding), MedSpa

SunbitLos Angeles, CA
$28 - $30Hybrid

About The Position

We are looking for a self-motivated, outgoing individual to join the Remote Activations Team. The Account Specialist will join our fast-growing team and manage SMB accounts (focusing on single stores). This role plays a key part in onboarding single stores and groups for activation day, conducting onboardings, training, and managing accounts within their first 30 days post-activation. The goal is to promote maximum usage of the product while supporting company growth (activations).

Requirements

  • Excellent verbal & written communication and facilitation skills
  • Experience in leading and training accounts
  • Strong interpersonal skills and a proven ability to work collaboratively with others
  • Intelligent, go getter, ambitious, self-motivated individual who is hungry for success
  • Highly efficient and organized
  • Proven experience in putting together business plans and data analysis
  • Proficient in Google Suite and Salesforce

Nice To Haves

  • Sales experience a plus

Responsibilities

  • Manage onboarding and activation for single store locations
  • Review account performance and revenue data; develop and implement strategies to increase usage and ROI
  • Execute day-to-day responsibilities associated with Remote Activation Accounts
  • Meet weekly and monthly activation and usage targets as designated by the leadership team
  • Identify gaps within processes and resolve them efficiently and in a timely manner
  • Ensure compliance with company standards and procedures
  • Take on variable, rotating duties as assigned

Benefits

  • Competitive pay and stock options
  • Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
  • HSA
  • Pet Insurance
  • 401(k) with company match
  • Cell Phone Stipend
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