Account Specialist

Elevance Health•Wallingford, CT

1d•Hybrid

About The Position

The Account Specialist is responsible for supporting strategic sales and account associates in the growth and retention of existing accounts as well as mentoring team members. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Requirements

Requires a BA/BS and a minimum 3 years of related experience; or any combination of education and experience which would provide an equivalent background.
Sales license required or the ability to obtain within 60 days of hire.

Nice To Haves

Client facing experience strongly preferred.
Ability to travel throughout region preferred.

Responsibilities

Builds external relationships with existing accounts, members, and brokers.
Develops understanding of client needs and priorities.
Manages complex sales, claims, and benefit issues by researching, resolving, and responding to accounts, members and brokers.
Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales.
Communicates with internal partners to assist with upsells.
Partners with sales support associates on request for proposal (“RFP”) responses to brokers and groups.
Updates CRM systems for proposal and sales activities.
Collaborates with internal stakeholders to meet and exceed client expectations.
Supports internal and external client reporting, as needed.
Acts on behalf of Strategic Account Manager to respond to client needs, as necessary.
Mentors, coaches, and trains lower-level and/or new support staff.