Account Specialist

SunbitLos Angeles, CA
1d$29 - $31Hybrid

About The Position

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution. Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient. Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them. Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List ) With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it. We are looking for a self-motivated, outgoing individual to join the Remote Activations Team. The Account Specialist will join our fast-growing team and manage SMB accounts (focusing on single stores). This role plays a key part in onboarding single stores and groups for activation day, conducting onboardings, training, and managing accounts within their first 30 days post-activation. The goal is to promote maximum usage of the product while supporting company growth (activations).

Requirements

  • Excellent verbal & written communication and facilitation skills
  • Experience in leading and training accounts
  • Strong interpersonal skills and a proven ability to work collaboratively with others
  • Intelligent, go getter, ambitious, self-motivated individual who is hungry for success
  • Highly efficient and organized
  • Proven experience in putting together business plans and data analysis
  • Proficient in Google Suite and Salesforce

Nice To Haves

  • Sales experience a plus

Responsibilities

  • Execute day-to-day responsibilities associated with Remote Activation Accounts
  • Meet weekly and monthly activation and usage targets as designated by the leadership team
  • Manage onboarding and activation for single store locations
  • Review account performance and revenue data; develop and implement strategies to increase usage and ROI
  • Identify gaps within processes and resolve them efficiently and in a timely manner
  • Ensure compliance with company standards and procedures
  • Take on variable, rotating duties as assigned
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