Account Service Representative
About The Position
Our Vision: Be the best at what we do. Our Mission: Improve lives through technology. Summary: “Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow. As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.
Requirements
- One year of customer service or sales experience or a bachelor’s degree or equivalent.
- Excellent communication skills.
- A passion for technology and a commitment to staying current on new devices and plans.
- Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
Nice To Haves
- Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.
- A proven track record of hitting goals and advancing professionally.
Responsibilities
- Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation.
- Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.
- Deliver exceptional customer service with integrity and enthusiasm in every interaction.
- Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.
- Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support.
- Represent the C Spire brand with professionalism, passion, and drive.
Benefits
- Competitive Compensation Package
- Blue Cross Blue Shield Health Insurance
- Tuition Assistance Programs
- Complimentary Wireless Service & Device
- 401k Match
- Teladoc Telemedicine
- WellBeacon Wellness Program
- Paid Talent Referral Opportunities
- Tailored learning paths for every position
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
