Account Service Representative

C Spire•Hattiesburg, MS
•Onsite

About The Position

As an Account Service Representative, you will be on the front line of C Spire’s customer experience in a retail location. You will join a sales-focused team and help deliver connectivity and technology solutions to customers and communities. The role is suited to driven professionals passionate about technology and customer service, with uncapped commission, benefits, and career growth opportunities. Total compensation averages over $50,000 annually.

Requirements

  • One year of customer service or sales experience, or a bachelor’s degree or equivalent.
  • Excellent communication skills.
  • Passion for technology and commitment to staying current on new devices and plans.
  • Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.

Nice To Haves

  • Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.
  • A proven track record of hitting goals and advancing professionally.

Responsibilities

  • Drive wireless, home services, and business sales to exceed monthly goals.
  • Serve as a knowledgeable and trusted consultant, staying current on devices, plans, and home services.
  • Deliver exceptional customer service with integrity and enthusiasm.
  • Contribute to a high-performing team focused on the telecommunications industry.
  • Pursue career growth through management training programs or ongoing retail development support.
  • Represent the C Spire brand with professionalism, passion, and drive.

Benefits

  • Competitive compensation package with uncapped commission.
  • Dental coverage.
  • Health insurance.
  • Tuition assistance programs.
  • Complimentary wireless service and device.
  • 401(k) match.
  • Teladoc telemedicine.
  • WellBeacon Wellness Program.
  • Paid talent referral opportunities.
  • Tailored learning paths for every position.
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