Account Service Representative II - Commercial

Ann & Robert H. Lurie Children's Hospital of Chicago • Chicago, IL

5d • Onsite

About The Position

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Requirements

• High school graduate required; physician or hospital billing experience and/or training, BS or BA preferred.
• Knowledge of ICD_10 coding, medical terminology, third party billing and collections, required.
• Excellent communication and listening skills.
• Problem solving ability and able to handle multiple priorities.
• Knowledge of windows-based personal computers is required.

Nice To Haves

• EPIC experience preferred.
• experience with electronic claims editing software preferred.

Responsibilities

• Demonstrates effective utilization of the features of the telephone system in order to achieve greater productivity with appropriate collection practices and techniques.
• Thorough knowledge of patient accounting, third party payer procedures, governmental regulations and managed care contracting to be effectively proactive in the billing and collection process, and to respond to inquiries on patient accounts in a customer satisfaction manner.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED