Account Service Manager

Chubb • Philadelphia, PA

5h • Onsite

About The Position

As a member of the Multinational Account Management Team, you will support the administration of Chubb Controlled Master Programs. Working with limited supervision, you will handle a variety of tasks to ensure effective program and service delivery. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Requirements

• Limited supervision required
• Effective program and service delivery skills

Responsibilities

• Review and set up new and renewal multinational programs, ensuring compliance with Chubb Global Services’ timelines and quality standards.
• Prepare program notices and policy issuance instructions for bound programs.
• Track and manage the issuance of local policies, certificates, invoices, and premiums.
• Communicate and escalate outstanding items to ensure timely resolution and comprehensive account management.
• Foster strong working relationships with internal and external stakeholders.
• Participate in program-related meetings, such as binding, account status, pre-renewal, and stewardships.
• Oversee critical service activities, including managing delays within required timeframes.
• Collaborate with our Global Network to request and coordinate local insurance quotes and capability requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed