Account SE

Salesforce•Washington, DC

4d•Hybrid

About The Position

Salesforce is seeking exceptional candidates to join the Solution Engineering team within Salesforce for Nonprofits. This role is ideal for individuals with intellectual curiosity, strong problem-solving skills, and a belief in the power of technology to solve complex challenges. Prior experience in technology and sales within the NGO space is highly desirable, as are excellent communication and presentation skills. The ability to translate complex technology into simple, understandable terms to help nonprofits achieve their missions is crucial.

Requirements

2+ years of professional work experience, preferably in the non-profit sector or software industry.
Experience working in a fast-paced, agile company.
Previous sales experience preferred.
Previous Salesforce Admin Experience preferred.
Affinity with the non-profit sector and mission driven organizations.
Proficiency leading discussions with organizational leaders as well as individual contributors to understand business goals and strategies.
Comfort addressing how technology (esp. Salesforce) can deliver value and impact in helping organizations achieve their goals and solve issues through discovery and demonstrations.
Ability to work as part of a team to solve business and technical problems.
Strong leadership, presentation and collaboration skills.
Solid verbal, written, presentation and interpersonal communication skills.
Proven time management & prioritization skills in a dynamic sales environment.
Technical expertise in any of the following industries (CRM, AI, Analytics, Business Intelligence, Digital Marketing, Community Engagement)

Nice To Haves

Background in either non-profit management and operational roles, and/or Salesforce technology.
Ability to create and deliver customer facing software demonstrations.
Salesforce Admin 201 and Nonprofit Cloud Consultant certifications.

Responsibilities

Discover and analyze individual customer goals and challenges and map those to the Salesforce solution portfolio.
Earn the 'technical win' by providing functionally compelling and relevant customer presentations, including demonstrations.
Respond optimally to RFX's.
Proactively research and develop technical Points of View in alignment with Industry knowledge and understanding of the customer organization's vision/mission.
Design innovative solutions to address challenges and build those solutions on the Salesforce platform.
Present customized story-driven demonstrations aligned with key business value and solution differentiation.
Build and maintain relationships with your sales team and primary contacts at your aligned accounts.
Provide customer feedback to the product management and engineering teams to capture new customer requirements and improvements.
Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in role.