Account Resolution Specialist

Texas Scottish Rite for ChildrenDallas, TX
Onsite

About The Position

Our patients are our number one priority! We're committed to giving children back their childhood!

Requirements

  • High school diploma or equivalent required
  • Minimum of 1 year of patient account follow-up experience in the healthcare field with a clear understanding of contractual reimbursement and adjustments

Responsibilities

  • Review all assigned accounts to ensure that charges and other relevant information are correct and claims are billed within government and third-party payer guidelines
  • Review and resolve credit balances in a timely manner
  • Follow-up on all billed claims to ensure timely and accurate payment and disposition of patient accounts
  • Verify appropriateness of reimbursement per contractual agreements and resolve discrepancies with payers
  • Review payer denial reasons and appeal with supporting documentation for complete reimbursement
  • Follow-up with payers and families routinely to provide assistance to expedite payments
  • Assist with training and development of account follow-up methods and procedures
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