Account Representative, PanAmericas, Canada

Amazon • Seattle, WA

1d • $80,200 - $120,800 • Onsite

About The Position

In this role, you'll support the recruitment and enrollment of US sellers into a strategic cross-border fulfillment program, enabling expansion into the Canadian marketplace and contributing to marketplace growth across North America. This position focuses on a cross-border initiative that enables US sellers to expand into Canada with streamlined local placement and optimized operations. As an Account Representative, you'll manage the seller pre-enrollment lifecycle, guiding established US brands through enrollment, compliance, and successful launch on the Canadian marketplace. You will focus on recruiting US sellers with proven track records and strong product-market fit for Canadian expansion. You'll work strategically to identify brands and guide them through enrollment requirements, compliance documentation, and cross-border setup to support successful launch in the Canadian marketplace.

Requirements

• 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
• Bachelor's degree or equivalent

Nice To Haves

• 2+ years of inside sales experience
• Knowledge of procurement and source to pay methods at small and medium businesses
• Experience influencing at all levels within an organization, particularly at the executive level
• Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Responsibilities

• Identify and recruit US sellers with revenue potential for Canadian market expansion
• Conduct outreach campaigns through multiple channels including email, phone, and networking to engage prospective sellers
• Qualify prospects by evaluating their US performance, product catalog, and alignment with Canadian marketplace requirements
• Build and maintain a robust pipeline of qualified seller prospects using CRM tools
• Guide sellers through program enrollment, including registration and compliance requirements specific to Canadian marketplace regulations
• Support sellers with international expansion documentation for cross-border fulfillment
• Educate sellers on Canadian marketplace requirements and the benefits of local placement optimization
• Support sellers through the enrollment workflow to facilitate smooth transition into the program
• Partner with internal teams to coordinate seller introductions and transitions
• Collaborate with cross-functional teams including category and program stakeholders
• Work with program teams to optimize seller experience and conversion rates
• Stay current on cross-border regulations, program updates, and Canadian marketplace trends

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level