Account Representative- Western Region

Gear Up Sports

1d • Remote

About The Position

Account Representatives are responsible for growing revenue through inbound and outbound lead generation and managing all aspects of account relationships. Gear Up is currently seeking an Account Rep to help grow our business in the Western Region. Candidates must be in Pacific, Mountain or Central time zones.

Requirements

• Self-starters who are highly motivated, goal-oriented, hardworking and passionate about team sports
• Ability to work independently and as part of a high performing team
• Ability to build and cultivate long-standing customer relationships
• Someone who shows empathy both to their customers and their teammates
• Possess the ability to create connections with others via all mediums – electronic and in-person
• Ability to multi-task and manage competing priorities
• Operate with the highest level of conduct, integrity and confidentiality
• Willingness, aptitude and initiative to learn about products, brands, processes, systems and marketplace
• Proficient in Microsoft Office software suite
• Proficient working in CRM systems required
• Highly effective oral and written communication skills
• Bachelor’s degree in business or related field
• 2-3 years of prior B2B/B2C sales experience.
• Strong business acumen (sales, revenue, pricing, forecasting, margin, etc)
• Proven track record of achieving targets/goals/quotas

Nice To Haves

• Experience with lead generation techniques and marketing automation software desired
• experience with Hubspot a plus
• Athletic or apparel industry experience a plus.

Responsibilities

• Proactively engage and plan with customers 3-6 months in advance of product in-hand date
• Anticipate & determine customer needs and problem solve to ensure customer satisfaction and retention
• Develop a customer focused directed selling assortment prior to planning sessions with customers for the upcoming season
• Build and maintain strong relationships with key decision-makers by fully understanding their needs and customizing solutions that align with their objectives.
• Conduct in-person meetings (individual meetings with potential customers, trade shows, industry tournaments/events).
• Grow and service existing accounts while simultaneously prospecting and onboarding new customers.
• Accountable for monthly forecast accuracy of sales orders by customer
• Manage on-boarding of new customers and all steps of the sales and ordering process (inclusive of art proofs, product selection, order processes, follow-up post-delivery, etc.)
• Meet monthly and annual sales order goals
• Analyze reporting and use data to inform decision making
• Prioritize, plan and manage time to complete all selling responsibilities in a timely and accurate manner
• Manage sales data in CRM system
• Effectively communicate and present our value proposition at all points in the Customer Journey
• Manage competing priorities while always providing an unmatched level of customer service
• Sell our brands and educate customers on our product offerings and services
• Identify and present new ideas for growth opportunities and market expansion
• Provide consistent, concise, accurate and timely communication to all internal and external parties about your customers
• Work with Production/Art teams to create the customer’s vision of their apparel assortment / webstore
• Learn and become adept at using all company and brand systems and processes
• Hands-on building of customer webstores with seasonal apparel selections
• Work with Customer Service to quickly address customer issues
• Travel to events and tradeshows, as needed (generally less than 20%)

Benefits

• Paid Time Off (PTO) – 2 weeks (80 hours) per year for full time, accrued at the rate of .042 hours per one hour worked.
• Paid Holidays – New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas
• Health/Vision/Dental insurance through Regence BlueCross BlueShield
• Life, Disability & Accident Insurance through MetLife
• Group Term Life insurance – company paid
• Long Term Disability insurance – company paid
• Voluntary additional life insurance - for self & dependents
• Voluntary Accident Insurance - for self & dependents
• Flexible Spending Account Plan – allowing pre-tax savings for Health and Dependent Care Expenses
• Health Savings Account - allowing pre-tax savings for Health expenses
• Employee Assistance Plan (EAP) – plan provided through Canopy
• 401(k) Plan – participation after three months of employment with employer-matching contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level