Account Representative | Titleist
About The Position
Join Acushnet Company, a leader in the golf industry, as an Account Representative. In this role, you will be the primary point of contact for Trade Accounts, providing support for product inquiries, order management, and program assistance. You will work collaboratively with the Field Sales team, manage custom and stock club orders, and offer expertise on product features and availability. This position is crucial for resolving customer challenges, identifying market trends, and contributing to organizational initiatives. The ideal candidate will be energetic, customer-focused, and committed to excellence.
Requirements
- 2-4 years of customer service or golf industry experience required (or 1+ year as an Acushnet CSR)
- Strong computer proficiency and ability to manage multiple systems
- Excellent time management, organization, and multitasking skills
- Ability to sit and work at a PC for extended periods
- Must be able to lift/carry golf club bags for events
- Must maintain confidentiality around pricing, programs, and account status
Nice To Haves
- Bachelor’s degree preferred
- Familiarity with Titleist SureFit fitting methodology and premium golf retail strongly preferred
Responsibilities
- Serve as the trusted voice for Trade Accounts, guiding them through product options, order management, and program support.
- Provide critical inside support to the Field Sales team.
- Manage custom and stock club orders.
- Offer expert insights on product features and availability.
- Play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization.
Benefits
- Comprehensive suite of health and well-being programs for associates and their families, including domestic partners
- Paid time off
- Onsite fitness center
- Acupuncture
- Physical therapy
- Wellness coaches
- 401k with company match
- Health savings accounts
- Flexible spending accounts
- Pet insurance
- Legal planning
- Education assistance
- Exclusive access to Associate Store
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
