Account Representative

Superior Auto Inc • Portland, IN

1d • $14 - $15 • Onsite

About The Position

Superior Auto is seeking an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. This role is pivotal in the success of the team by effectively communicating and driving proactive collections. The company was founded in 1975 and is one of the nation’s largest, privately-held buy here, pay here automotive retailers with 71 locations.

Requirements

• High school diploma or equivalent.
• 1-2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.
• Valid driver’s license with a clean record (minimal moving violations in the last three years).

Nice To Haves

• Desire to meet and exceed collections goals with determination to succeed.
• Positive outlook and willingness to help others.
• Open to sharing ideas and gaining new insights, with a coachable mindset for growth.
• Speaks and writes with confidence, professionalism, and competence for a wide range of audiences.

Responsibilities

• Effectively communicating and driving proactive collections.
• Playing a pivotal role in the success of the team.
• Resolving issues and maintaining regular communication with customers.
• Adjusting tasks and schedules based on business needs.
• De-escalating and maintaining composure in challenging situations.
• Collaborating effectively with a team to achieve goals and objectives.

Benefits

• Competitive compensation, including a base hourly rate and performance-based incentives tied to collection success and sales.
• Paid time off, including vacation, holidays, your birthday, and sick/personal days.
• Comprehensive health, dental, and vision insurance.
• 401(k) with company contributions.
• Company-paid life insurance.
• Career advancement opportunities, including our Manager-in-Training program and Superior University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED