Account Representative | Titleist
About The Position
Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. Are you passionate about delivering exceptional service and building lasting relationships? Join us as an Account Representative, where you’ll be the trusted voice for our Trade Accounts—guiding them through product options, order management, and program support. In this fast-paced, collaborative role, you’ll provide critical inside support to our Field Sales team, manage custom and stock club orders, and offer expert insights on product features and availability. You’ll also play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization. Bring your energy, expertise, and customer-first mindset to a team that’s committed to excellence and innovation in every interaction.
Requirements
- 2-4 years of customer service or golf industry experience required (or 1+ year as an Acushnet CSR)
- Strong computer proficiency and ability to manage multiple systems
- Excellent time management, organization, and multitasking skills
- Ability to sit and work at a PC for extended periods
- Must be able to lift/carry golf club bags for events
- Must maintain confidentiality around pricing, programs, and account status
Nice To Haves
- Bachelor’s degree preferred
- Familiarity with Titleist SureFit fitting methodology and premium golf retail strongly preferred
Responsibilities
- Provide critical inside support to our Field Sales team.
- Manage custom and stock club orders.
- Offer expert insights on product features and availability.
- Play a key role in solving challenges, identifying trends, and contributing to exciting initiatives across the organization.
- Guide Trade Accounts through product options, order management, and program support.
Benefits
- Comprehensive suite of health and well-being programs for associates and their families, including domestic partners
- Paid time off
- Onsite fitness center
- Acupuncture
- Physical therapy
- Wellness coaches
- 401k with company match
- Health savings accounts
- Flexible spending accounts
- Pet insurance
- Legal planning
- Education assistance
- Exclusive access to our Associate Store
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
