Account Representative - Industrial Manufacturing

Mid-State Sales•Columbus, OH

5d•Onsite

About The Position

Mid-State Sales is looking for an Account Representative who isn’t afraid to get their hands a little dirty, solve real problems, and be the go-to person for customers in a fast-moving, industrial environment. This role sits at the center of everything, such as customers, sales, purchasing, and production. We are a fluid conveyance manufacturer that’s been serving customers since 1969. Our team works directly with hydraulic hose and tube assemblies—supporting customers who depend on us to keep their operations running. This role is not a scripted, sit-at-a-desk-all-day customer service job and is not for someone who needs everything to be perfectly clean and predictable. You will spend time in our production/fabrication environment during training, learn a specialized, in-demand industry, and be relied on to think, solve problems, and take ownership. If dirt, noise, or hands-on work bother you—this won’t be a fit.

Requirements

Dependable who shows up ready to work
Strong communicator—clear, direct, no fluff
Detail-oriented and organized under pressure
Comfortable juggling multiple tasks at once
Willing to learn

Nice To Haves

Experience in manufacturing, distribution, or trades
Mechanical or technical curiosity
Background in sales, service, or operations

Responsibilities

Take ownership of customer accounts from order to delivery
Talk with customers daily (phone, email) to understand what they need and when they need it
Build quotes, check pricing, and confirm lead times
Work directly with the shop and purchasing team to make sure orders get built on time
Solve problems when things don’t go as planned
Help identify opportunities to grow accounts and win more business
Learn our products inside and out so you can confidently recommend solutions