Account Representative

Tokai Rika Group•Plymouth, MI

About The Position

Tokai Rika Group is seeking an Account Manager for its Subaru team to represent Tokai Rika commercially with customers and support the company’s sales goals. The role handles sales-related commercial communications, resolves commercial and financial discrepancies, coordinates negotiations, and builds relationships throughout customer organizations. It also communicates customer expectations internally, develops customer sales strategy with assistance and guidance, and works to improve profitability and reduce costs or losses. The position supports established processes, procedures, and policies, including IATF and ISO procedures and TR quality and environmental policies. It also provides departmental support, including mentoring and training Account Representative I staff and processing documents. TRAM, Inc. is a Japanese-owned automotive parts supplier headquartered in Plymouth, Michigan, and a subsidiary of Tokai-Rika Co. LTD.

Requirements

Bachelor’s degree in Business Administration, Marketing, Finance, or Economics.
2–5 years of sales experience dealing with commercial issues.

Nice To Haves

Japanese automotive transplant experience preferred.

Responsibilities

Represent Tokai Rika commercially with customers in line with sales goals.
Manage sales-related commercial communications between TR and the assigned customer.
Work to resolve sales-related commercial and financial discrepancies.
Coordinate negotiations for piece price, tooling, obsolescence, design changes, and related matters.
Build multi-level relationships within the customer’s organization and maintain high customer satisfaction.
Receive and distribute RFQs, price targets, APR expectations, and competitor information; communicate customer expectations within TR.
Review and understand customer terms and conditions.
Develop customer sales strategy with significant assistance and guidance.
Understand current market trends and their relationship to customer expectations.
Work to improve profits and reduce cost or loss.
Adhere to corporate profit targets, understand the corporate cost structure, and negotiate costs internally to meet customer price targets.
Monitor and report on customer and commodity annual profitability targets.
Follow, mentor, and train others on IATF and ISO procedures; support TR quality and environmental policies.
Provide departmental support, including mentoring and training Account Representative I staff.
Process documents, including filing, saving, faxing, and distributing.