Account Representative, B2B Sales and Account Services, Amazon Pharmacy

Amazon • Boston, MA

1d • Onsite

About The Position

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.

We are looking for a Account Representative, B2B to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!

Requirements

• Bachelor's degree or equivalent
• Experience understanding needs of business and end customers and translating them into right solutions
• Experience with end-to-end ownership of program deliverables in fast-paced, high-growth environments
• 7+ years of experience in account management, business development, or strategic partnerships in a B2B environment; 5+ years of experience managing complex client relationships and navigating ambiguous, cross-functional initiatives
• Strong executive communication skills, both written and verbal, with experience presenting to senior leadership
• Experience developing and executing strategic account or growth plans with measurable business outcomes

Nice To Haves

• Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
• Master's degree in Business Administration or a related field
• Experience influencing at all levels within an organization, particularly at the executive level
• Experience using data and analytics to drive sales strategy and results
• Experience within the pharmaceutical, healthcare, or PBM industry

Responsibilities

• Develop and execute strategic account plans that drive revenue growth and expand partnership scope.
• Own end-to-end strategy for partner program launches and optimization of existing programs, ensuring measurable ROI.
• Build executive-level partner relationships, navigating complex and ambiguous situations to strengthen trust and maximize partnership value; serve as a trusted strategic advisor providing data-driven insights and tailored recommendations.
• Champion the voice of the client internally, working cross-functionally with Product, Operations, Sales, and Leadership to ensure services evolve to meet partner and industry demands; influence without authority to remove barriers and enhance the partner experience.
• Deliver clear, compelling communications to partners and Amazon Pharmacy leadership including strategic business reviews and executive briefings; proactively assess risks and lead escalation management with a solutions-oriented approach.
• Synthesize market trends, competitive dynamics, and partner feedback to inform internal roadmaps; identify and cultivate lead generation opportunities within existing partnerships to drive incremental revenue.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior