Account Reimbursement Specialist

Vanderbilt University Medical Center•Nashville, TN

2d•Onsite

About The Position

This position is responsible for assisting supervisor(s) with daily activities and projects performing a variety of clerical duties. The role involves processing claims, payments, adjustments, refunds, denials, and unpaid patient and insurance balances. It also includes accessing and correcting demographic, insurance, and financial information, and performing accurate account maintenance and documentation. The position is part of the VIS Collections & Follow Up team at Vanderbilt University Medical Center.

Requirements

Relevant Work Experience
2 years of experience
High School Diploma or GED

Nice To Haves

Provides guidance to entry level co-workers
Continuously improves own skills by identifying development opportunities
Seeks to understand colleagues' priorities, working styles and develops relationships across areas
Openly shares information with others and communicates in a clear and courteous manner
Invests time to understand the problems, needs of others and how to provide excellent service
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner
Listens carefully to understand the issues and provides accurate information and support
Checks work quality before delivery and asks relevant questions to meet quality standards
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service
Displays understanding of how personal actions will impact departmental resources
Uses accurate information and good decision making to consistently achieve results on time and without error
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work

Responsibilities

Processes claims, payments, adjustments, refunds, denials, and unpaid patient and insurance balances
Accesses and corrects, if needed, demographic, insurance, and financial information
Provides accurate account maintenance and documentation
Performs other duties as assigned