Business office Assistant

Beacon Brook Center for Health & Rehabilitation•Naugatuck, CT

20h•$28 - $30

About The Position

Beacon Brook Center for Health & Rehabilitation, an affiliate of National Health Care Associates, is hiring an Account Receivable Specialist. The primary purpose of the position is to process Medicaid Pending Applications through approval, handle QMB applications, and process and track redeterminations. The role also books and collects patient liability and works with responsible parties and the Department of Social Services (DSS) to address patient-liability and eligibility-date discrepancies. The specialist performs account reconciliations, investigates and resolves discrepancies with relevant departments, responds to billing inquiries from residents, families, and external partners, and prepares and analyzes accounts receivable reports. The position also identifies opportunities to improve processes and efficiency. The organization describes its workplace as supportive and collaborative and offers training, mentorship, and opportunities for professional growth.

Requirements

At least 3 years of experience in Connecticut Medicaid.
Knowledge of Medicaid regulations in long-term care.
Ability to prioritize and organize tasks to meet specific deadlines.
Ability to work with a diverse group of people.

Nice To Haves

PointClickCare experience preferred.

Responsibilities

Process Medicaid Pending Applications through approval.
Process QMB applications and track redeterminations.
Book and collect patient liability.
Work with responsible parties and DSS to resolve patient-liability and eligibility-date discrepancies.
Reconcile accounts, identify discrepancies, and collaborate with relevant departments to resolve them.
Respond to billing inquiries from residents, families, and external partners with clear, empathetic explanations.
Prepare and analyze accounts receivable reports to support decision-making.
Identify opportunities to optimize processes and improve efficiency.