Account Partner Director - CPG

Salesforce•Atlanta, GA

1d•Hybrid

About The Position

Salesforce is seeking an Account Partner Director to join their Professional Services sales team within the Customer Success Group (CSG). Account Partners act as trusted advisors, providing execution excellence and deep business knowledge to help customers maximize their Salesforce investment. This role involves collaborating with internal teams (license sales, product, success managers, creative, legal, delivery) and customers to strategize and counsel on programs that achieve their goals. The Account Partner is responsible for originating, strategizing, and quarterbacking deals, supported by the delivery organization.

Requirements

8+ years of experience owning or leading a book-of-business
8+ years of experience working within a consulting landscape
Experience selling professional services related to digital transformation with enterprise level Manufacturing customers.
Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
Capable of building assets from scratch including marketing, sales and strategy solutions
Experience with global procurement leads to settle pricing and deal strategy
Skilled in maneuvering and working with the C-Suite during a strategy cycle
Background in delivering critical initiatives and/or programs for a firm-based model or product company
Experience working within complex enterprise environments and, ideally, exposure to the Industrials vertical.
Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Ability to travel 25-50%

Responsibilities

Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
Facilitate qualification, deal cycle participation, account reviews and value assessments
Accountable for achieving a bookings target while supporting revenue, margin and CSAT metrics
Serves a key contact for customer negotiations and escalations
Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
Serve as a key SME, leader, and services consultant to our sales teams
Serve as the liaison between internal and external teams