Account Manager

The Olberding Brand Family • Columbus, OH

1d • Onsite

About The Position

The Account Manager is the “ feet on the ground ” for our Creative and Graphic Services divisions and serves as an advocate for our client’s brands. The Account Manager must have the ability to thrive in a deadline driven environment, be detailed oriented and a self-starter with a proven track record and experience managing packaging artwork. The ability to work under high-pressure deadlines while being brand stewards to design and the client’s needs is a must.

Requirements

• Strong project management and organizational skills
• Customer service mindset: passionate about servicing the client (internal and external)
• Assertive, process oriented and proactive problem solving
• Handles self with finesse and diplomacy with an understanding of changing priorities, sense of urgency, execution of results and support for the team
• Operates with high integrity, maintains confidentiality, is productive under high pressure, hands-on when needed
• Demonstrates excellent communication ability using strong listening skills and logical, systematic approach to assimilating and sharing information in all areas
• Possesses knowledge of consumer products packaging, creative design, production artwork process and print production
• Able to inspire action in others and willing to support the client’s needs
• Proficient use of the Apple operating system including knowledge of business software such as Office, FileMaker Pro and Acrobat
• Basic knowledge of color separation, management and printing processes required (i.e. flexographic, rotogravure, offset, digital)
• Experience in print production, pre-press and printing processes
• Basic proficiency in color management, inks and packaging substrates
• Demonstrated experience in client engagement, managing daily communication and fostering strong client relationships.

Nice To Haves

• Highly creative and inspired, with a sharp eye for detail
• Willing to constantly improve
• Openness and adaptability to change
• Able to work in a fast-paced environment
• Self-directed, motivated and require little direction
• Able to prioritize and complete work assignments/projects with a sense of urgency and execution for excellent results
• Skilled in proofreading and reviewing color separations, ensuring accuracy, consistency, and quality across all deliverables
• Strong ethics and ability to maintain confidentiality
• Consumer Packaging experience a plus
• Minimum 5 years graphic design, prepress or printing work experience ideal
• Proficiency in Adobe Acrobat, Illustrator and Photoshop

Responsibilities

• Initiatives manager for consumer packaging graphics projects
• Possesses a strong understanding of OBF processes, strategic objectives, and service offerings, with the ability to identify, engage, and apply the right resources to drive operational efficiency
• Responsible for the gathering of information and materials needed to kick off a project or start a piece of art, as well as for routing, tracking and execution of projects
• Responsible for all written communication within the order entry system
• Serves as brand steward ensuring the brand equity is maintained throughout all pieces of art
• Partner and establish strong relationships with cross functional teams (OBF, Client & Printers), including creative services, marketing, legal and regulatory, that provide information related to the projects executed by OBF
• Manages end-to-end execution of consumer packaging graphics projects, ensuring on-time and on-brand delivery
• Review the appropriate checklist(s) to ensure all pieces or materials are validated prior to project kick off
• Own confirmation of print feasibility for designs
• Coordinates planning, development and documentation to ensure timely deliverables, job/project success and quality
• Proactively identifies potential project challenges and communicates effective solutions to mitigate risks & notify of potential timing impacts further upstream
• Champion the communication from OBF as it relates to color development of master images, color standards and brand intent
• Champions standardization and optimization across packaging workflows, continuously identifying opportunities to streamline processes and improve efficiency
• Takes ownership of individual tasks with dedication, while readily stepping in to assist colleagues and foster team success
• Ability to maintain a broad perspective, effectively managing and containing issues as they arise to minimize impact and ensure project continuity

Benefits

• Full employer subsidized health benefits effective first of the month following hire date that includes medical, dental, life insurance, short-term disability and opportunity to elect other health benefits
• Flexible work arrangements
• Education reimbursement
• 401k
• Profit-sharing plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed