Account Manager

LGC Group • Vaughan, ON

29d • CA$75,165 - CA$101,694 • Remote

About The Position

The Account Manager will build strong relationships with key internal and external stakeholders and grow the Canadian territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.

Requirements

• B.S. in chemistry, physics, biochemistry, biology, or equivalent
• At least 5 years’ experience in selling technical products used in research laboratories.
• Prior successful key account management experience dealing with central procurement is preferred
• Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals
• Experience with customer relationship management platforms, such as Sales Force and Desk.
• Expertise in Microsoft Office products is a plus
• Outstanding commercial awareness and planning abilities
• Proven track record meeting and exceeding sales targets
• English fluency.
• Willing to travel up to 25% within Canada as required.

Nice To Haves

• Fluency or proficiency in other languages (French) are a significant advantage

Responsibilities

• Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships
• Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads
• Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience
• For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews
• The account manage will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevants sales forecasts in an accurate and timely manner
• Develop an in-depth understanding of key LGC products and their applications
• Meet and exceed assigned sales targets for LGC Standards.
• Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information
• The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours

Benefits

• Comprehensive medical, dental and vision benefits for employees and dependents.
• RRSP with matching employer contribution.
• Group retirement plan.
• PTO and Personal Care Days.
• Professional development and extended growth opportunities across the TRC and LGC networks.
• Subsidized corporate gym membership with GoodLife Fitness and store and restaurant discounts.
• Cheer Program where employees are recognized for outstanding work.
• Companywide social events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level