Account Manager - Home Services

Suited Connector•Englewood, CO

2d•$75,000 - $85,000•Hybrid

About The Position

Suited Connector (SuCo) is seeking a relentless Account Manager to join our team and expand upon our relationships in our home services verticals. Specifically, our team needs an individual with a solid understanding of online marketing and account management skills to meet our growing pipeline of clients’ needs. We are seeking a solutions-oriented individual that has their clients at the top of their mind all the times. We believe in high touch and white glove treatment of all our clients. So, if you have a love for being service oriented, pride yourself on your follow through, and are detail oriented, this is the spot for you.

Requirements

Minimum of two years of Account Management experience, preferably in Lead Gen and/or Home Services.
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal team members.
Ability to work efficiently in a fast-paced environment and quickly adapt to change and new processes, while managing multiple accounts and prioritizing effectively.
Strong attention to detail and excellent presentation skills, with an ability to convey complex ideas in a clear and compelling manner.
Self-motivated and driven, with a passion for achieving and surpassing sales targets.
Experience with business analytics and reporting tools such as Power BI.
Intermediate Microsoft Excel skills.

Nice To Haves

Experience in Lead Generation
Experience in Home Services

Responsibilities

Serve as the primary owner for assigned accounts and provide support for all accounts assigned to the home services vertical, owning account retention and growth.
Collaborate with all departments on changes and action items that support vertical growth.
Facilitate onboarding for new accounts, including communication with Tech, Accounting, and Compliance teams.
Analyze quality reports, identify issues, and create action plans to increase campaign performance by client as needed.
Actively support accounts receivable in the collections process and communicate billing terms by client.
Proactively seek opportunities to improve client metrics, including budget caps and RPT, using Excel and Power BI.
Monitor and deliver weekly and monthly campaign reporting, including metrics such as total revenue, PRT, return rate, and unsold lead data.
Collaborate on business development initiatives.