Account Manager

Adelphi Group

28d • $80,000 - $90,000 • Hybrid

About The Position

We’re seeking an experienced and driven Account Manager to lead day-to-day client relationships and oversee integrated marketing and advertising initiatives across multiple channels. This role is ideal for a strategic thinker who thrives on collaboration and excels in client communication. The Account Manager will serve as the key liaison between the client and internal agency teams-creative, strategy, production, and post. Ensuring flawless execution, strong cross-department synergy, and measurable business impact. The Account Manager role involves travel to the client’s office in Camden, New Jersey. Travel is estimated to be on a bi-weekly cadence / an as needed basis.

Requirements

• 5-7 years of experience in an advertising, marketing, or integrated agency environment
• Strong understanding of creative and production processes, from concept through final delivery
• Exceptional client management and presentation skills.
• Strategic thinker with the ability to translate business goals into creative and executional plans
• Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously
• Collaborative team player who thrives in a fast-paced, creative environment

Nice To Haves

• A passion for storytelling, technology, and visual innovation.
• The ability to connect dots across disciplines, creating synergy between client, agency, and production teams.
• A calm, solutions-oriented mindset—even under pressure.
• A genuine enthusiasm for partnership and growth—both for your clients and your team.

Responsibilities

• Act as point of contact for assigned clients (Subaru of America Content Team and other business units, launch, social, retail, and digital platforms), building trusted and strategic relationships at all levels.
• Develop a deep understanding of each client’s business objectives, brand strategy, and category dynamics.
• Partner closely with client-side marketing, creative, and product teams to foster collaboration and seamless integration across departments.
• Anticipate client needs, identify growth opportunities, and proactively bring forward new ideas and solutions.
• Lead the planning and execution of complex campaigns across multiple owned channels, such as digital,.com, retail, social, and experiential platforms.
• Manage CGI production, collaborating with internal agency technical and creative teams to deliver high-quality, photorealistic assets on time and on budget.
• Ensure production workflows align with agency standards, managing timelines, budgets, approvals, and deliverables.
• Centrally coordinate between with SOA internal teams and other external agency partners – internal creative garage, creative agency of record and Auto Show partners.
• Collaborate with strategy, creative, and data teams to develop integrated campaign platforms that drive brand performance.
• Provide clear, inspiring briefs that align with client goals and audience insights.
• Evaluate creative work through both strategic and executional lenses, ensuring it meets brand and business objectives.
• Oversee project scopes, budgets, and profitability for assigned accounts.
• Partner with producers and finance to manage estimates, change orders, and reconciliations.
• Support the Associate Account Director in annual planning and forecasting.
• Champion cross-functional teamwork and communication between departments: creative, production, CGI, and client-side marketing operations.
• Mentor junior team members, fostering growth and accountability.
• Contribute to agency-wide initiatives and share best practices across teams.

Benefits

• Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed