Account Manager

Macrobond Financial ABNew York, NY
Hybrid

About The Position

Macrobond is seeking a customer-focused and results-driven Enterprise Account Manager to join our Americas team. In this key role, you will be responsible for nurturing and growing relationships within a portfolio of strategic accounts. Acting as a trusted advisor, you will collaborate with clients to understand their needs, deliver tailored solutions, and drive account growth through upselling and cross-selling opportunities. This is an exciting opportunity to play a vital role in Macrobond’s continued expansion as we strengthen our partnerships with some of the most prominent organizations.

Requirements

  • 3–4 years of experience in account management or sales roles, or 5+ years in customer success with a strong focus on strategic account growth.
  • Previous experience managing a revenue-related quota is essential.
  • SaaS experience is required, with a demonstrated understanding of the complexities involved in managing enterprise accounts and delivering tailored solutions.
  • Proven success in growing existing accounts through upselling and cross-selling, ideally in a consultative sales environment.
  • Experience using Salesforce and other CRM platforms to manage accounts and track performance.
  • A consultative sales approach with strong persuasion and communication skills.
  • Exceptional relationship-building skills, with a natural ability to earn trust and establish long-term partnerships.
  • Outstanding organizational skills, capable of managing multiple priorities and tasks in a fast-paced environment.
  • A collaborative mindset, thriving both as part of a team and working independently.
  • Professionalism and integrity, with a customer-centric mindset that prioritizes client satisfaction.
  • The ability to quickly learn and understand new concepts.
  • Curiosity and a willingness to learn about economic and financial data are key.

Nice To Haves

  • Financial literacy is a bonus.

Responsibilities

  • Develop and execute account plans to drive revenue growth by identifying upsell and cross-sell opportunities within your portfolio.
  • Leverage Macrobond’s data solutions to meet client goals and expand usage
  • Proactively identify, engage, and secure new enterprise clients by targeting strategic accounts in key sectors.
  • Build a robust pipeline of opportunities and deliver against ambitious sales targets.
  • Partner with prospective clients to understand their challenges and requirements, delivering tailored solutions using Macrobond’s data-driven platform, API integrations, and analytics tools.
  • Develop and execute a focused sales plan for new business acquisition, leveraging market intelligence to identify opportunities that align with Macrobond’s solutions and value proposition.
  • Lead discovery meetings, craft compelling proposals, and deliver impactful demonstrations of Macrobond’s capabilities.
  • Navigate complex buying processes with multiple stakeholders to successfully close deals.
  • Work closely with marketing and product teams to align efforts and refine the go-to-market strategy.
  • Share insights from the field to inform product development and marketing initiatives.
  • Stay abreast of industry trends, client pain points, and competitor offerings to position Macrobond as the go-to solution for economic and financial data.

Benefits

  • Company 401(k) scheme, with a strong employer contribution
  • Private medical insurance, Aetna PPO plan
  • Life Insurance
  • 20 days holiday per annum
  • 2 Macrobond days to use for volunteering
  • Various physical / mental health and lifestyle benefits
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