Account Manager

FIRSTCALL MECHANICAL GROUP LLC • Orient Park, FL

1d • Hybrid

About The Position

Kenyon, a commercial HVAC services company based in Tampa, FL, partnered with FirstCall Mechanical in 2024. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services, serving a wide array of facility and customer types across multiple states. With approximately 700 employees, FirstCall is committed to building durable partnerships and actively expanding its operations nationwide, while also focusing on employee growth and development. The company seeks an Account Manager to prepare and deliver presentations for commercial equipment and services to prospective customers.

Requirements

• Must have experience in the Commercial HVAC industry
• Must have sales experience, preferably in HVAC Sales
• Must have experience using Microsoft Office applications
• Must possess an ability to build strong relationships with customers
• Ability to express ideas clearly and confidently in meetings, calls, and presentations
• Understand client needs by attentively listening and responding appropriately
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret graphs
• Ability to access client data, sales trends, and market conditions to identify opportunities
• Adapt strategies based on changing client needs or market conditions
• Think ahead to anticipate potential obstacles and proactively address them

Responsibilities

• Quote jobs and projects for accounts, and provide to customers in a timely manner
• Answer questions from the customers about their systems and setup
• Generate budgeted sales; manage mix and pricing to achieve margin goals and grow market share in assigned territory
• Generate sales in assigned territory
• Maintain productive relationships with existing customers
• Presents his or herself in a professional and respectable manner to the customer and assists them with their HVAC needs
• May need to assist the technicians in the field at certain times; Able to work on various types of HVAC equipment
• May need to take supplies, tools, materials and such, to the field technicians when needed
• Able to size duct and equipment and possess electrical knowledge for change-outs and installs and retrofits
• Utilize SalesForce to keep updated records of customer history
• Client Relationships Management – act as the primary point of contact for assigned clients
• Revenue Growth & Retention – meet or exceed revenue targets and growth objectives
• Strategic Planning & Business Development – develop account plans and strategies to drive client success

Benefits

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed