Account Manager

Microsoft•New York, NY

1d•Hybrid

About The Position

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. This role seeks top performing Account Executives with digital advertising experience to drive revenue and increase customer satisfaction by developing strategic client relationships and delivering customized solutions. As an Account Manager (AM) focused on Microsoft Advertising, you will enable Microsoft to better serve clients by understanding their needs, ensuring the value of Microsoft's story is understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions. As a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination of internal resources for excellence in execution of core tasks, account transitions, and client account health. Microsoft's mission is to empower every person and every organization on the planet to achieve more, fostering a culture of inclusion, respect, integrity, and accountability. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office within the US, or a 25-mile commute of a non-US, country specific location are expected to work from the office at least four days per week.

Requirements

Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR
Bachelor's Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR
6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR
Equivalent experience.

Nice To Haves

Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR
Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR
8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR
Equivalent experience.
2+ years of experience managing hands-on search advertising campaigns and other performance-based digital marketing campaigns.
2+ years of experience in online media or Search Engine Marketing Sales and Service experience.
Experience within the Travel industry.

Responsibilities

Partner with teams, including AEs and Specialist team, to develop and execute MSA account plans, leveraging winning sales strategies replicated across clients and client types.
Learn about the client’s business drivers, compelling events, and seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client.
Drive Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
Influence existing Digital Marketing Managers and Directors, Digital Buying Groups, leading with insights and data, and tailoring content and messages about ways to grow and optimize campaigns to increase business results.
Influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bringing to life how MSA can increase business results.
Optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently executing against pipeline, opportunity management, and revenue goals.
Use a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
Support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
Maintain a positive approach during difficult objections and negotiations.
Demonstrate expertise in MSA’s features and incentives, including incubation products.
Upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.
Embody Microsoft's culture and values.