Account Manager
About The Position
As an Account Manager at Nira, you'll work directly with renewable energy developers—our core customers—to help them navigate the complex world of grid interconnection. Your work will be a key part of accelerating renewable projects getting built. You’ll work most closely with our customers’ Transmission, Interconnection, and Development teams. Your day-to-day will span everything from onboarding and product guidance to contract renewals and upselling new features. You’ll also collaborate closely with Nira’s internal teams to shape the product based on what our customers actually need. Most of your time will be spent building deep, long-term relationships with our customers, becoming their go-to for anything Nira-related. The best Account Managers at Nira are part technical expert, part product advisor, and part strategic partner.
Requirements
- 5+ years in a customer-facing role in the utility or energy industry (account management, sales, or similar)
- Understanding of the transmission and interconnection landscape (or excitement to become an expert)
- Strong communication skills
- High emotional intelligence
- Ability to build relationships
- Natural ownership mentality
- Excitement about working with renewable developers and influencing the energy transition
- Ability to confidently upsell and retain customers by understanding their needs
Responsibilities
- Onboarding customers
- Providing product guidance
- Managing contract renewals
- Upselling new features
- Collaborating with internal teams to shape the product
- Building deep, long-term relationships with customers
- Acting as a technical expert, product advisor, and strategic partner
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
