Account Manager: B2C Local

Disruptive Advertising•Pleasant Grove, UT

11d•Hybrid

About The Position

Disruptive Advertising is seeking an Account Manager who is passionate about understanding business operations and aligning marketing strategies to foster business growth. This role offers the opportunity to manage multiple accounts and collaborate with like-minded peers in a dynamic agency environment. Disruptive Advertising is a leading performance marketing agency focused on driving real value for purpose-driven brands and good people. The ideal candidate is seeking a challenging role that promotes both personal and professional development, offering significant career acceleration compared to other agencies. This position is part of the B2C: Local team, supporting clients specifically within the home services industry (HVAC, roofing, restoration, etc.).

Requirements

2+ years of experience managing client accounts in the digital marketing space; agency experience required.
2+ years experience managing $10k+ monthly multi-channel SMB to Enterprise client accounts.
1+ years experience managing client accounts or customer relationships in a B2C local industry.
1+ years of CRM experience required (Hubspot, Salesforce, Service Titan).
2+ years experience creating strategy with SEM, SEO and Meta platforms.
Hands-on experience with Google Analytics and other tracking and attribution tools.
1+ years experience with Asana or other Project Management software.
A strong problem solver managing change and creating innovation while controlling the big picture.
Comfortable with risk and be a socially poised and motivating team builder.
Be results-oriented and analytical with a drive for change.
Exceptional listener and strong communicator; able to resolve concerns well.
Able to influence clients and internal teams alike; build community and gain trust with others quickly.
Lead and engage with team members authentically to garner buy-in and create a high trust environment.

Nice To Haves

Direct experience in home services (HVAC, roofing, restoration, etc.).

Responsibilities

Act as the main point of contact with both the client and internal team members.
Project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.
Own the marketing strategy and testing for Disruptive Advertising (DA) channels.
Provide recommendations to clients for non-DA channels based on performance and findings.
Create the cross-channel marketing strategy to be delivered to the client.
Coordinate efforts with fulfillment teams to execute the defined strategy.
Work closely with an internal client services team to produce results for your client.
Continuously communicate value to our clients and grow client accounts through upselling/cross-selling opportunities and in-platform growth.
Conduct regular internal meetings that address marketing strategy, assigning accountability, resolving internal concerns while always maintaining standards and deliverables.