Account Manager

King Energy•San Luis Obispo, CA
•$70,000 - $85,000

About The Position

King Energy is seeking an Account Manager to serve as the primary contact for property owners who host its solar systems. This entry-level role manages owner communications across a multi-state portfolio, keeping owners informed about project status and system performance, answering questions, and supporting a positive experience throughout the life of their solar programs. Hands-on training and a path to grow within the commercial team are offered. The role is based in San Luis Obispo, California, and requires a schedule that overlaps with East Coast business hours to support owners on both coasts.

Requirements

  • 0–2 years of experience in account management, property management, commercial real estate, customer success, or a related client-facing role.
  • Outstanding written and verbal communication skills, including comfort communicating with business owners and executives.
  • Strong organization and attention to detail, with the ability to manage many accounts and follow-ups at once.
  • Comfort working with numbers and clearly explaining project, performance, or financial information.
  • Proficiency in Excel or Google Sheets.
  • Familiarity with AI tools.
  • Strong problem-solving skills and values that align with the company culture.
  • Ability to thrive in a fast-paced, dynamic work environment and embrace change.
  • Willingness to work a schedule that overlaps with East Coast business hours to support owners on both coasts.

Nice To Haves

  • Bachelor's degree in Business, Real Estate, Communications, Environmental Studies, or a related field; equivalent experience is considered.
  • Familiarity with CRM systems, preferably Salesforce.
  • Interest in renewable energy, real estate, or utilities; prior industry experience is not required.

Responsibilities

  • Serve as the day-to-day point of contact for property owners and property management teams across a multi-state portfolio of solar projects.
  • Manage proactive and responsive communications by phone, email, and scheduled check-ins, providing timely, professional, and accurate information.
  • Keep owners updated on project milestones from signed agreement through construction, utility interconnection, and system activation.
  • Explain system performance, production data, and owner payments or statements in clear terms.
  • Coordinate site access, scheduling, and communications with owners and property managers for construction, maintenance, and inspections.
  • Track account activity, owner notes, and follow-ups in Salesforce and keep records complete and current.
  • Identify and escalate owner concerns, including site issues, contract questions, property sales, and ownership changes, to the appropriate internal teams.
  • Support account reviews, contract amendments, and renewal conversations alongside senior commercial team members.
  • Perform other duties as assigned to support customer success and commercial operations.
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