Account Manager

Finch • New York, NY

25d

About The Position

In this position, you'll play a critical role in driving revenue growth by navigating customer renewals, securing upsells and expansions, and fostering strong relationships with our key accounts. You'll be responsible for developing strategic plans to maximize customer lifetime value and delivering accurate forecasts to support our business goals.

Requirements

• 3+ years of experience in a B2B account management or similar sales role, with a proven track record of exceeding targets.
• Strong understanding of SaaS business models and the ability to identify and articulate value propositions.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
• Proven ability to develop and execute strategic plans, with a data-driven approach to decision-making.
• Strong analytical skills and experience with forecasting techniques.
• Self-motivated and results-oriented, with a passion for exceeding expectations.

Responsibilities

• Drive successful contract renewals for the accounts you’re entrusted with, ensuring long-term customer value and recurring revenue.
• Develop and execute strategies to promote growth opportunities within your customer base, increasing their overall value to Finch.
• Partner with key stakeholders to develop comprehensive account strategies, identifying and maximizing growth potential.
• Create accurate and timely renewal and expansion forecasts to inform business decisions and strategic planning.
• Maintain clear and consistent communication with senior leadership, providing timely updates and escalations regarding customer relationships and account activity. This includes surfacing win-loss analysis and recommendations on key opportunities.
• Build strong, collaborative partnerships with key decision-makers within your assigned accounts, acting as a trusted advisor for and extension of their business.

Benefits

• Competitive salary and benefits package
• Opportunity to work in a fast-paced and dynamic environment
• Be part of a mission-driven company that is shaping the future of employment data
• Collaborative and supportive team culture
• Opportunity for professional growth and development
• Equity for all full-time roles with a 10-year exercise window
• Exceptional benefits
• Commissions plans (for applicable roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed