Account Manager

Farmer's Business Network•Chicago, IL

8d•Remote

About The Position

Farmers Business Network, Inc. (FBN®) is a pioneering digital marketplace and farmer-to-farmer network dedicated to empowering family farmers globally while promoting sustainable agriculture. With over 117,000 members, FBN's Farmers First® promise unites growers and ranchers in their quest to maximize profitability and increase food production. FBN leverages data, AI and direct-to-farm delivery to simplify the agricultural supply chain, boosting convenience and transparency, reducing farm input costs, enhancing access to financing and services, and providing personalized farm insights. Its Gradable® joint-venture helps thousands of farmers adopt and earn rewards for regenerative practices while simplifying the access of regenerative products for the world’s leading food companies and grain buyers.

Requirements

Strong communication and interpersonal skills with a heightened sensitivity to the issues farmers face.
Bachelor’s degree plus 2 years of experience as a district, regional or territory manager selling products or services directly to farmers or through a dealer network; OR 5 years of experience in the absence of a degree
Ability to adhere to the compliance of all legal and safety procedures.
Knowledge of agriculture inputs required
Strong domain experience and background in farming, production agriculture, retail or input sales.
Candidates must be comfortable with technology and ideally the latest precision Ag Systems
Background in Agronomy, including, but not limited to, the management and use of agronomic data.
Ability to understand data and interpret KPIs
Knowledge of Market Trends
Proficiency in CRM and Digital Sales Tools
Willingness to travel within the assigned pod as needed
A farmer focus and a commitment to farmer satisfaction
Ability to adhere to the compliance of all legal and safety procedures
Strong planning, prioritization and organizational skills in addition to being highly motivated with a strong work ethic

Nice To Haves

Bachelor's or advanced degree
5+ years sales experience in agriculture managing and exceeding monthly and annual quotas selling directly to farmers.
Cross-functional experience working across the enterprise.
Certified Crop Advisor or similar agronomy certification
Sales or customer relationship management certification
Digital Tools Certification
Experience in agriculture managing and exceeding monthly and annual quotas selling directly to farmers
Successful completion of safety training and DOT Hazmat certification course
Multi-generational farm, or farm related background
Experience balancing execution, agility and culture at a fast growing business

Responsibilities

Recruiting farmers and maintaining high grower satisfaction with FBN.
Provide a seamless and highly differentiated crop input transaction experience while maintaining high grower satisfaction with FBN from post-harvest conversations all the way to pre-season delivery.
Client Relationship Development and Maintenance - build and nurture relationships with accounts in assigned pods, ensuring customer satisfaction and loyalty. These accounts will typically be greater than 1,000 acres.
Sales Growth and Revenue Generation - Identify opportunities to upsell and cross-sell products, driving growth within existing accounts and acquiring new customers.
Account Planning and Pod Strategy - develop account plans that align with customer needs and company goals, focusing on long-term Pod success.
Coordinate with Team and Pod Members - work collaboratively with the pod team - sales, agronomists, logistics, CX, Marketing and Finance - to deliver seamless service.
Monitor and Achieve KPI’s for assigned Pods - track and understand metrics for each account in assigned pod (utilize CRM for this important task).
Customer Problem Resolution - serve as a primary point of contact for resolving issues swiftly and effectively, ensuring high customer retention rates.
Market Updates - including, but not limited to - staying informed about local market trends, competitor activities, and new offerings in the market. Provide “Field Insight” to help develop Pod Strategies
Training and Product Education - educate customers on product usage, benefits and new offerings to maximize value and foster loyalty.
Reporting and Documentation - maintain detailed records of interactions, sales activities, account updates. Utilize CRM to accomplish these tasks.
Work with qualified Community Builders to build a Revenue & Action Plan that defines the goals and sets expectations for the working relationship
Recover Customers from “unqualified CB’s” and reattach to FBN
Organize and manage sales events within the assigned Pods
Represent FBN at various farm industry trade shows/events
Track to Sales Revenue and Margin Goals for assigned Pods
Other duties as assigned

Benefits

equity compensation (dependent upon job level)
incentive/bonus plans (dependent upon position)
paid holidays plus an additional floating holiday
work flexibility including paid time off and remote work if your role is eligible
parental leave
medical
dental
vision
wellbeing
short & long term disability
life insurance
401k
HSA employer contributions