Account Manager
About The Position
Hanna Interpreting Services is seeking a results-driven Account Manager who functions as a high-impact revenue generator. This is not a passive relationship management role; it is a position for a strategic closer who builds trust through measurable results. You will aggressively grow and protect a portfolio of high-value partnerships by converting untapped opportunities into Annual Recurring Revenue (ARR) and securing critical contract renewals. Your success is defined by your ability to maximize lifetime value, relentlessly pursue portfolio expansion, and establish Hanna as the primary language solution provider for every client in your territory.
Requirements
- 5-7 years of experience in a quota-carrying sales or account management role with a documented track record of exceeding revenue targets.
- MUST BE IN CALIFORNIA
- Deep fluency in financial metrics, including ARR, gross margins, and ROI analysis.
- Ability to hold your own with a CFO or VP of Operations.
- Polished verbal, written, and presentation skills.
- Persuasive negotiator capable of managing high-stakes executive interactions.
- Advanced proficiency in HubSpot or equivalent CRM.
- Bachelor’s degree in Business, Marketing, or a related field required.
- Experience in language services, healthcare, or government sales is a strong differentiator.
Responsibilities
- Exceed quarterly and annual sales targets by hunting for "white space" opportunities.
- Aggressively cross-sell Hanna’s full suite of solutions to maximize total wallet share.
- Conduct high-stakes Quarterly Business Reviews (QBRs) that prove ROI and build business cases for expanded adoption.
- Proactively identify at-risk accounts and execute recovery plans to eliminate churn before it starts.
- Own the full contract renewal lifecycle.
- Lead high-stakes pricing discussions and negotiate multi-year agreements that protect and enhance profit margins.
- Navigate complex organizational structures to build rapport with C-suite executives, earning a consultative "seat at the table" through high-level business acumen.
- Maintain a meticulous sales pipeline within HubSpot.
- Monitor competitor positioning and industry trends to defend Hanna’s market share.
- Act as a consultative expert, leveraging market insights to provide solutions that competitors cannot match.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- PTO and paid holidays
- Professional development opportunities
- Employee assistance program
- Company-sponsored events and activities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
