Account Manager

Securitas Security ServicesManassas, VA
$85,000Onsite

About The Position

Oversees end to end security operations for assigned client accounts, ensuring high-quality service delivery, proactive issue resolution, and continuous improvement. As an Account Manager, you will drive account growth through service enhancements and new business development while maintaining operational efficiency. In this role, you will be responsible for developing post orders, workforce planning, scheduling, team supervision, and delivering training to ensure compliance and performance excellence.

Requirements

  • Serves key point of client contact to ensure high quality customer service.
  • Assist with onboarding and directly develops high caliber staff.
  • Willing to fill in at lower levels when necessary while managing high-level responsibilities.
  • Successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.
  • At least 18 years of age.
  • Associate Degree.
  • 3 years of responsible experience in the security industry and/or business management.
  • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Responsibilities

  • Oversees end to end security operations for assigned client accounts
  • Ensures high-quality service delivery
  • Proactive issue resolution
  • Drives account growth through service enhancements and new business development
  • Maintains operational efficiency
  • Develops post orders
  • Workforce planning
  • Scheduling
  • Team supervision
  • Delivers training to ensure compliance and performance excellence

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental
  • Vision
  • 10 Vacation Days Accrued
  • 4 Floating Holidays
  • 6 Sick Days
  • 401K
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
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