Account Manager

Pro QC International North America•McHenry, IL

13d

About The Position

The Account Manager role focuses on developing and growing client accounts, ensuring client satisfaction, and achieving revenue targets. This position involves strategic planning, client relationship management, and collaboration with internal teams to deliver solutions and identify new business opportunities.

Requirements

Bachelor's degree preferred.
3+ years of experience with business development, sales, or account management.
Experience managing large account portfolios.
Strong customer service and project management skills.
Experience in the TIC industry preferred but not mandatory.
Excellent communication, interpersonal, and negotiation skills.
Proficiency in Microsoft Office and CRM software.
Highly organized and solution-oriented.
Detail-oriented and able to prioritize.
Self-starter and able to work efficiently under pressure.

Responsibilities

Following up on leads and winning new clients.
Developing and implementing strategic plans to manage and grow accounts and maximize the company's profitability.
Retaining clients and building strong, trusting relationships.
Achieves business goals and revenue targets
Implements strategy for driving profitable sales growth through client penetration.
Developing quotes and proposals for clients
Understanding client needs and identifying new business opportunities within your portfolio.
Providing superior customer service and maintaining a high level of client satisfaction.
Communicating and coordinating with internal teams to deliver solutions.
Identifying opportunities for improvement and proposing new tools and processes.
Supporting sales teams to improve their performance and reach targets.
Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.