Account Manager, Inside Sales

OnLogic•South Burlington, VT

11h•$65,000 - $80,000•Onsite

About The Position

As a full-time member of the Sales Team, the Account Manager helps drive revenue growth and customer satisfaction by responding to inbound inquiries and supporting the retention and expansion of existing accounts. The role is part of a global team that manages sales funnels, qualifies leads, and builds strong relationships with client partners. The Account Manager learns OnLogic’s product line and provides consultative guidance to customers selecting technical hardware and edge computing solutions. Sales cycles range from quick transactional orders to guided technical solution sales. The role works with customers on orders, pricing, and account terms, and collaborates with internal teams such as engineering and operations to resolve customer challenges and support smooth delivery. This position requires onsite presence at either the South Burlington, Vermont, or Cary, North Carolina office. OnLogic designs and manufactures specialized edge computing solutions and describes its values as Open, Fair, Innovative, and Independent. The company emphasizes in-person collaboration, an inclusive and harassment-free workplace, and employee input and feedback. The on-target earnings range is $65,000–$80,000, including a base salary range of $52,000–$64,000; final compensation depends on discussions with applicants and experience in similar roles.

Requirements

1–3 years of experience in sales, account management, customer success, or B2B customer-facing roles.
Bachelor’s degree in Business, Marketing, Communication, or a related field, or equivalent practical experience in a sales or support environment.
Eager, proactive attitude toward learning hardware solutions and consultative selling principles.
Ability to work in the U.S. without visa sponsorship, now and in the future.
Strong organizational skills and an enthusiastic, consultative approach.
Clear and professional communication skills.
Technical aptitude and ability to collaborate with internal teams to solve customer challenges.

Nice To Haves

Technology background is a plus.
Ability to relocate or comfortably commute to the South Burlington, Vermont, or Cary, North Carolina office.

Responsibilities

Manage lead qualification, initial contact, and sales funnel progression to help expand customer accounts.
Handle inbound customer inquiries while focusing on retaining and growing existing accounts.
Learn the product line and provide consultative guidance to help customers select technical hardware and edge computing solutions.
Manage day-to-day customer relationships across a broad portfolio of inbound prospects and growing accounts.
Guide sales cycles ranging from quick transactional orders to guided technical solution sales.
Work with customers on orders, pricing, and account terms to achieve sales goals and support account health.
Use organizational skills and problem-solving to assist customers and deliver a positive experience.
Collaborate with internal teams, including engineering and operations, to solve customer challenges and ensure smooth delivery.
Maintain an organized daily workload and sales pipeline, with personal accountability and team support.
Learn new processes, hardware technologies, and emerging industry trends.