Account Manager

Compound Growth Marketing • Boston, MA

1d • Remote

About The Position

Compound Growth Marketing (CGM) is a marketing consultancy focused on helping ambitious B2B SaaS and technology companies achieve significant revenue growth by establishing sustainable demand generation systems. They achieve this through a Predictable Demand System™, which focuses on increasing deal volume, optimizing the deal process, and leveraging actionable insights. Their services include go-to-market strategy, paid acquisition, content optimization, funnel automation, and advanced analytics. CGM partners with clients' revenue, marketing, and operations teams to deliver measurable results. As the company expands, they are implementing a pod-based client delivery model and seeking Account Managers to be the primary relationship contacts for their high-growth B2B technology clients.

Requirements

• 4+ years of experience in a marketing agency environment.
• Documented experience owning client relationships across multiple seniority levels, including VP and C-suite stakeholders.
• Experience coordinating work across cross-functional teams with multiple specialties.
• Demonstrable AI tool fluency, represented as active, working knowledge of tools such as Claude, Google AI Studio, or comparable AI platforms used in a professional context.
• Strong written and verbal communication skills with the ability to translate complex performance data into clear executive-level insights and recommendations.
• Business acumen and executive presence — you can lead a strategic conversation without a slide deck and hold your own in a room with senior buyers.

Nice To Haves

• Prior experience working with B2B technology companies, in-house or agency-side.
• Working knowledge of Paid Media, CRM systems, or SEO/AEO.
• Experience working against a revenue managed or quota-based performance target.
• Familiarity with tools such as Slack or Microsoft Teams, Asana, ClickUp, or Monday.com, HubSpot, and Google Workspace.

Responsibilities

• Serve as the relationship owner for an assigned portfolio of B2B technology clients.
• Build and maintain direct relationships with VP and C-suite stakeholders, establishing CGM as a trusted strategic partner.
• Lead quarterly business reviews focused on forward-looking alignment, growth planning, and mutual accountability.
• Facilitate monthly adjustment calls to address emerging risks, reinforce the strategic plan, and maintain executive-level engagement.
• Manage client onboarding through a formal alignment session to establish business goals, stakeholders, risks, and opportunities.
• Deliver proactive communication cadences to prevent reactive escalations and ensure clients are never surprised.
• Create and maintain internal account plans and client-facing roadmaps co-created with decision-makers.
• Actively track account health using objective indicators related to stakeholder access, campaign performance, and planning alignment.
• Identify and escalate churn risk early with documented signals, revenue at risk estimates, and mitigation plans.
• Report portfolio health and revenue forecasts to the VP of Client Services on a consistent cadence.
• Manage contact strategy across each client's organization, building person-to-person relationships at every level.
• Conduct continuous business discovery to identify client priorities, organizational changes, and unmet needs.
• Identify organic expansion opportunities and action them when the timing and fit are right.
• Grow revenue under management across the portfolio by deepening strategic alignment and connecting client business goals to CGM's capabilities.
• Accurately forecast and act against client retention, including flagging accounts where retention concern exists.
• Serve as the client-facing anchor of a multi-member client services pod.
• Route tactical execution to the correct delivery team via the project manager, and performance direction to the Strategist.
• Collaborate with Paid Media, Demand Capture, and GTM Engineering teams to ensure delivery is consistently tied to client business outcomes.
• Manage the transition from sales to client services, re-validating discovery and establishing strategic alignment from day one.

Benefits

• Salary Range: $80,000–$115,000 base (based on experience), plus performance bonus
• Comprehensive health, dental, and vision coverage
• Fully remote work environment
• Flexible work schedules
• Unlimited PTO and sick leave
• 401(k) with company match
• Parental leave
• Home office / work-from-home stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed